What Our Clients Say

When you invite us into your home, we take that honor seriously. Your home is your sanctuary, and we are here to make an oasis right in your own backyard that the whole family is sure to enjoy for many years.

Review Summary

5  59
4  2
3  3
2  
1  
4.9
64 reviews
5 on Google, May 20, 2024
Overall we are happy with our pool. It was pretty impressive how quickly the hole was dug and pool put into place. We were eager to get it installed and they couldn’t get it done fast enough but they also made sure it was done the right way from the design we wanted and the installation of... more »
3 on Google, May 17, 2024
Update 5/17/24 - Had an issue with the pool heater. Called Rheem to do a warranty claim. Also emailed Easy Living. Rheem was going to have to mail the parts, then coordinate an installer. Easy Living had the parts in stock and offered to come fix the unit. Turns out the touch panel had corrosion... more »
5 on Google, Apr 16, 2024
5 on Google, Apr 09, 2024
Your team is amazing! Very kind, helpful, and informative. Thank you! A++++
5 on Google, Apr 05, 2024
Easy Living Pools opened our pool today, and Mike, Ray, and Gary were professional and friendly. The service is reasonably priced and the company in general has had wonderful customer service. Highly recommend them not only for opening and closing services, but also for water testing and pool... more »
5 on Google, Apr 04, 2024
Mike and Ray came out and opened our pool today. They were so helpful talking me through the process and giving me tips. I’ve always had a good experience when Gary has been out for any maintenance as well. Thank you!
5 on Google, Nov 07, 2023
As someone who’s never owned a pool before, buying a pool can be overwhelming at times. 1) It’s a lot of money 2) You’re not really sure what you’re doing 3) You are placing a lot of trust in the builder. We spoke to 5 different builders in Columbus. Important factors to us in the process:... more »
5 on Google, Oct 25, 2023
I had previously worked with Easy Living Pools ~ 5 years ago when they installed a pool in my Grove City home. They did a great job, so when I wanted a pool in my new home in Delaware there was only one choice – Easy Living Pools. Prior to closing on the home, Chris worked with me to design and... more »
5 on Google, Oct 11, 2023
Matt and Gary good people. I hope they are the same ones to come open my pool in the spring. Thanks.
5 on Google, Sep 28, 2023
5 on Google, Sep 28, 2023
5 on Google, Sep 26, 2023
We had a 16x35 fiberglass pool installed last Winter/Spring- the planning stage, organized by Brian, was detailed and thoughtful. They were very accommodating for any designs changes and additions. Mark was our project manager and Gary continues to be our service person- excellent job by all and we... more »
5 on Google, Sep 22, 2023
Love love so helpful and so good on educating me what I need to do and how we can work together to make the best full season. He always remembers where we left off and has amazing knowledge of everything.
5 on Google, Sep 22, 2023
Tech arrived on time and went right to work and effectively communicated his plan. I have scheduled additional maintenance work to be completed later this fall. I have referred Easy Living services to a friend. They plan to contact the office. I plan to continue to use and recommend Easy Living.... more »
5 on Google, Sep 19, 2023
5 on Google, Sep 18, 2023
Anytime you make a big decision to take on a large construction project you are nervous but easy living has been great throughout the process from the estimate and design to the start of construction, the dig, the concrete, the equipment and the cleanup and getting the yard back together. We had... more »
5 on Google, Sep 02, 2023
We needed a New Gas Pool Heater. I called on a Thursday and the next day by 9:30AM the New Heater was Installed. The service was second to none!
5 on Google, Aug 14, 2023
I can’t say enough good about this company. They saved us from a terrible experience with another so called “pool installer”. One who took our money then never returned. Easy Living Pools, Ron, Chris, and Alicia have all been nothing but professional, kind, attentive, thorough, and... more »
5 on Google, Aug 11, 2023
This is both a Thank you to Chris at Easy Living Pools for his persistence at getting our Heat Pump back up and running and a PSA (Public Service Announcement) for those of you that have heat pumps for your pools. We couldn't get the heater to turn on when opening the pool this year, so I called... more »
5 on Google, May 31, 2023
Easy Living Pools is bay far the BEST pool company in Ohio. Not only did they build our pool a few years ago, they also service our pool and if we have any issues or do not understand how something works, they are ALWAYS are there to help. This past SUNDAY (Memorial Day weekend no less) we had an... more »
5 on Google, Nov 21, 2022
Easy Living Pools was terrific to work with. From our first conversation, to the planning and design stage and finally construction, they were helpful and professional. The construction went very smoothly and the final product is beautiful. The care and craftsmanship the Easy Living Pools team puts... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. Enjoy your new pool!
5 on Our Website, Apr 14, 2022
Words cannot express our gratitude to Chris and everyone at Easy Living Pools! They turned our swampy yard into an oasis with our Storm Grey Marvelous 35 and gorgeous patio and hardscapes. A true vacation at home! The process was clear, transparent, and incredibly well-scheduled and efficient. ... more »
Business Response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review.
5 on Google, Nov 08, 2021
Easy Living Pools were amazing through the entire process. We love our pool! Highly recommend this company!
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
4 on Google, Oct 05, 2021
Business Response:
Hello! Customer satisfaction is our number one priority and we would love to know more about your experience with us. At a time that is convenient for you, please give us a call at (614) 873-7665. Sincerely, Your Easy Living Pools Team
3 on Google, Sep 26, 2021
We hired Easy Living to install our pool. We waited for months and the pool shell was placed 10 days ago and filled with water. Since then we have heard nothing. After numerous calls and emails, we were told the plumber needed to order a part in effort to get the filter running, so they don’t... more »
Business Response:
Hi, Nancy. Thank you for your feedback. As a company, we always strive to be upfront and transparent regarding timeframes and expectations. We understand that it can be frustrating when there are unexpected hold-ups, and we appreciate you letting us reach out to discuss your specific concerns. We look forward to moving forward on your project, and we are thrilled to have the opportunity to work with you.
5 on Google, Sep 24, 2021
We could not be happier with our new pool and the team at Easy Living Pools. Everyone who worked on our project from design through build was professional, knowledgeable, and courteous. Our project included pool installation, decking, retaining walls, fencing - everything needed to transform our... more »
Business Response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review.
5 on Google, Sep 07, 2021
Business Response:
Thanks! We appreciate your feedback.
5 on BBB, Aug 05, 2021
Easy Living Pools (ELP) designed, delivered, installed, and project managed every detail of our new pool, fencing, concrete surround, and gazebo. We could not be happier. Every item large and small was delivered as described right down to the coping. The relationship does not end after completion.... more »
5 on Google, Aug 05, 2021
Outstanding design by Brian, project management by Quintin, construction by Kevin, landscape by James/Flavio, and finishing details by Wes. ELP is a great provider of the complete pool project. Every detail from design to coping was outstanding. We are very pleased!
Business Response:
We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5 on BBB, Jul 21, 2021
The crews with Easy Living Pools were friendly and helpful and took the time to answer all of our questions during the construction process. They made the process very smooth and quick. We love our Easy Living Pool!
Business Response:
Were so glad you enjoyed your experience! Well pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5 on Google, Jul 20, 2021
The crews with Easy Living Pools were friendly and helpful and took the time to answer all of our questions during the construction process. They made the process very smooth and quick.
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation.
3 on Google, Jul 19, 2021
Just an update on our current situation with Easy Living Pools. Since posting my first review, the owner and project manager have come forward and have provided regular communication. We now have a better idea of the timeline and we have seen Easy Living employees here working on the pool coping.... more »
5 on Google, Jul 02, 2021
Smooth and efficient process. Turned out better than expected. Highly recommend.
Business Response:
We love getting feedback from customers like you! We look forward to serving you again.
5 on Google, Jun 08, 2021
June 8, 2021 Easy Living Pools Ron Mathews Dear Ron, I wanted to take a moment to give your company the recognition they deserve. I would be remiss in making it a 2-sentence review. I have found that Easy Living Pools does make the pool process Easy. I have been in search of a pool for 2... more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
5 on BBB, Jun 08, 2021
June 8, 2021 Easy Living Pools Ron Mathews Dear Ron, I wanted to take a moment to give your company the recognition they deserve. I would be remiss in making it a 2-sentence review. I have found that Easy Living Pools does make the pool process Easy. I have been in search of a pool for 2 years, I... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
5 on Google, May 19, 2021
Builderscape and Easyliving Pools are experienced and expert pool installers. The ordering process was detailed and accurate. Our pool came in on time and was installed as promised. Easy Living Pools worked with us on placing it into a very unique and tight space. We watched as it was craned into... more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
5 on BBB, May 19, 2021
Builderscape and Easyliving Pools are experienced and expert pool installers. The ordering process was detailed and accurate. Our pool came in on time and was installed as promised. Easy Living Pools worked with us on placing it into a very unique and tight space. We watched as it was craned into... more »
Business Response:
***, thanks for this awesome review! We strive to provide each customer with the best customer service possible. We appreciate your feedback.
5 on Google, May 02, 2021
Issue with heating unit resolved quickly. Thanks Chris!
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
5 on Google, Jan 20, 2021
We had a wonderful experience putting in a pool with Easy Living Pools in the early summer of 2020. They helped us design a pool that integrated beautifully into our backyard and then brought it to life. From dig day onward, there were crews at our house every work day, moving the process along... more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
5 on Google, Sep 24, 2020
We had a very good experience with EasyLiving Pools. We got everything we were looking for from size and design and the slide. While there were a few hiccups along the way the way they responded was reassuring that we made the right choice for project. I have already recommended them to several... more »
Business Response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
5 on Google, Jun 22, 2020
Easy Living Pools does a great job, The installation process was well planned out, supervisor Matt Does an excellent job answering questions. So happy we went with this Company. Thanks Easy Living Pools
Business Response:
We love getting feedback from customers like you! Our dedicated staff is pleased to see your encouraging review. We look forward to serving you again.
5 on Our Website, May 17, 2020
We had the vision for a backyard splashpad for a few years before we started the process, but when it was time to find a contractor, we were turned down by so many companies. We were not a large enough job for some, or just too unfamiliar to others. A backyard splashpad was not something most... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5 on Google, May 17, 2020
We had the vision for a backyard splashpad for a few years before we started the process, but when it was time to find a contractor, we were turned down by so many companies. We were not a large enough job for some, or just too unfamiliar to others. A backyard splashpad was not something most... more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5 on Our Website, Dec 03, 2019
We Love Our Pool and Outdoor Living space! Easy Living Pools delivered everything we had hoped for and more. We had spoken to several service providers prior to landing with you and we clearly made the right choice. Walking us through each step of the process made it easy and virtually stress... more »
Business Response:
Byron, we're so happy to hear you enjoy your new living area! Thank you for the wonderful feedback.
5 on Our Website, Nov 11, 2019
Working with Easyliving pool has been a very streamline process!! They are more then a company that puts pool in your backyard. The Customer Service is Outstanding!! They only promise what they can deliver and that was a huge selling point for my family. 100 percent honest!!!
Business Response:
Tony, thanks for this awesome review! We strive to provide each customer with the best customer service possible.
5 on Google, Nov 07, 2019
Requested they close my pool for the season and they had it done the next business day! Great service!
Business Response:
Thanks, Joshua! We are so glad we could help.
5 on Google, Nov 05, 2019
Easy living pools was awesome to work with. From the beginning to the end they were very communicative and each and every staff member I met with was great. I highly recommend Easy Living Pools.
Business Response:
Brent, thanks for recommending us. You were awesome to work with as well!
5 on Our Website, Oct 25, 2019
Easy Living Pools have been great. The Thursdays Pool products and equipment are next to none. From the dig to the cover I have been more than impressed with the crew and their vast experience in installing a pool. The quality of the workmanship and pool is awesome. It has also been a joy working... more »
Business Response:
Gary, we love hearing that the quality of our work and pools are so great. It was a joy working with you as well. Thank you for sharing!
5 on Our Website, Oct 22, 2019
We have enjoyed five years with our pool. Easy Living Pools have opened and closed our pool each year. Chris and Matt have been particularly helpful with the upkeep. Chris even donned his swimming suit to complete a repair in the bottom of the deep end - that's great service! Cydney
Business Response:
Cydney, we are so glad we could help! Thanks for these kind words.
5 on Our Website, Oct 21, 2019
Chris and team installed our pool three years ago, and we have enjoyed it ever since.. Most recently we used his team again to close our pool, they were very helpful and professional.. Gary Estep
Business Response:
Thanks, Gary. We're so happy you've been able to enjoy your pool. We strive to be professional and helpful for each of our customers.
4 on Google, Oct 12, 2019
We recently finished up a pool project with Easy Living Pools. Everyone was very helpful throughout the process. The dig went great, and pool installation was skillful. We had a few hiccups with the concrete pour but Chris worked with us the entire way. He listened to our concerns, and made it... more »
Business Response:
Matt, we are so happy to hear your project worked out well! Thank you for your feedback and we hope you continue to enjoy your beautiful pool.
5 on Our Website, Oct 03, 2019
The work that Easy Living Pools does is amazing. We had a pool installed this year and everything looks great. There were a few cosmetic things they had to fix after install, but they did it with no hesitation. We also just had our first closing performed by them and it went great. They showed up,... more »
5 on Our Website, Sep 10, 2019
A light went bad in the pool and needed replaced. Chris called the manufacturer and got them to cover the cost of a replacement light. The lights are over $300.00. The lights are not covered under a warranty. Thank You
Business Response:
Mike, we're so happy you had a pleasant experience! Thank you for the feedback.
5 on Our Website, Aug 23, 2019
Chris and his team do an outstanding job. Customer service has always been great. If you have a question or issues, they are on top of it immediately. I would recommend Easy Living Pools to everyone looking for a pool.
Business Response:
Thank you so much for your kind words, Mark! We appreciate your recommendation.
5 on Google, Jul 26, 2019
Business Response:
Thank you, Mike!
5 on Google, May 29, 2018
Helpful and friendly staff. They even have a designer on staff. The showroom is a must see.
5 on Facebook, Apr 24, 2018
Easy Living Pools worked with us last spring/summer 2017 on the design and execution of what is now our amazing pool and backyard. From inception to completion, Easy Living Pools was creative, communicative, helpful and responsive in every step on the process. What we received was beyond what we... more »
5 on Google, Apr 24, 2018
5 on Facebook, Dec 20, 2017
Great People! Great Service! The design team was amazing to work with.
5 on Facebook, Aug 09, 2017
5 on Facebook, Aug 09, 2017
5 on Google, Aug 16, 2016
Easy Living Pools are simply the best. If you are in the market for a new pool give Ron or Chris Matthews a call. They will handle every detail, from the planning to the install. Easy Living Pools workers are very professional and very detailed. We installed a fiberglass pool with a huge patio... more »
5 on Facebook, Aug 05, 2015
5 on Facebook, Dec 26, 2014
Best pool selection in town!